Bags

Standard shipping typically takes 4–6 business days within the country. International orders may take 10–15 business days depending on customs clearance and local courier services. Express shipping options are available at checkout.

Yes, we ship worldwide. International shipping costs and delivery times vary by destination. Customers are responsible for any customs duties, taxes, or import fees charged by local authorities.

Once your order has been dispatched, you will receive a confirmation email with a tracking link. Use this that link to track your package on our courier’s partners website. If you don’t receive tracking details within 48 hours, please contact our support team.

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement, exchange, or refund depending on the situation.

Yes, we accept returns within 14 days of delivery provided the product is unused, in its original packaging, and accompanied by proof of purchase. Customers are responsible for return shipping costs unless the item was faulty or incorrect. Exchanges are processed once the returned item is received.

Most products come with a 1‑year manufacturer’s warranty covering defects in materials or workmanship. Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications. Warranty details are listed on each product page.

Orders can be modified or canceled within 24 hours of placement, provided they have not yet been shipped. Please contact our support team immediately if you need to make changes.